Cancellation and Refund Policy
1. Cancellation Policy:
We understand that circumstances may change, and you may need to cancel your subscription or service with our legal tech software. Here are the terms and conditions regarding cancellations:
- Cancellation Period: You may cancel your subscription or service at any time.
- Cancellation Process: To cancel, please contact our customer support team via contact information provided on our website or through our official communication channels.
- Refunds for Prepaid Subscriptions: For prepaid subscriptions, you will be eligible for a prorated refund based on the unused portion of your subscription term.
- No Refunds for Monthly Subscriptions: Monthly subscription fees are non-refundable. If you cancel during a monthly billing cycle, you will not be refunded for that month.
2. Refund Policy:
We aim to provide a fair refund policy for our customers:
- Refunds for Technical Issues: If you encounter technical issues that prevent you from using our software effectively, please contact us within 7 days of the issue's occurrence. We will review your case and may offer a full or partial refund, at our discretion.
- No Refund After 7 Days: Refund requests for technical issues will not be considered after 7 days from the date of the issue's occurrence.
- No Refunds for Unauthorized Use: We do not provide refunds for any unauthorized use of our software.
Please note that this cancellation and refund policy is subject to change, and any updates will be communicated to our customers in advance.
For any questions or concerns regarding this policy, please reach out to our customer support team.